Terms

Terms & Conditions

These terms and conditions apply to all treatments, consultations and agreements between Cosmetic physician Ayleen The and the client. By making an appointment and/or undergoing a treatment, the client agrees to these terms and conditions.

Definitions

Practitioner:
Cosmetic physician Ayleen The.
Client:
The person undergoing a consultation or treatment.
Treatment:
Any cosmetic or medical-aesthetic treatment performed by the practitioner.
Agreement:
The treatment agreement between practitioner and client.

General

Cosmetic physician Ayleen The performs cosmetic treatments in accordance with applicable medical guidelines and professional standards. All treatments are performed on the basis of an obligation of effort, not on the basis of an obligation of result.

Cosmetic treatments aim to improve appearance and skin quality, but do not guarantee a specific result.

Intake and informed consent

Prior to each treatment, an intake consultation takes place in which the client is informed about:

  • The nature and purpose of the treatment
  • Possible risks and side effects
  • Alternative treatment options
  • Expected results and limitations

The client is obliged to provide complete and accurate information during the intake consultation about medical history, medication use, allergies and relevant conditions.

Treatment only takes place after the client has given consent (informed consent).

Medical suitability

The practitioner reserves the right to refuse or postpone a treatment if medical contraindications exist, if the client's expectations are unrealistic, or if the treatment is not considered responsible in professional judgement.

Results and expectations

Cosmetic treatments produce individual and variable results. Factors such as skin condition, age, lifestyle and adherence to aftercare instructions influence the final result.

The practitioner cannot guarantee the exact result, duration of effect or complete symmetry.

Aftercare and instructions

The client is obliged to carefully follow the aftercare instructions provided. Not following these instructions may negatively affect the result and recovery.

Any complications or unexpected reactions should be reported to the practitioner as soon as possible.

Side effects and complications

Side effects or complications may occur with any cosmetic treatment. The client has been informed about this in advance during the intake consultation.

Cosmetic physician Ayleen The is not liable for complications arising from incorrect information from the client, not following advice, or factors beyond the practitioner's control.

Liability

The liability of Cosmetic physician Ayleen The is limited to the amount paid out in the relevant case by the professional liability insurance.

Liability for indirect damage, consequential damage or immaterial damage is excluded, to the extent legally permitted.

Payment

Payment for treatments is due according to the applicable rates. Payment takes place immediately after treatment, unless otherwise agreed in writing.

Cosmetic treatments are not covered by health insurers, unless there is a medical indication and prior approval from the insurer.

Cancellation and no-show

Appointments must be cancelled or rescheduled at least 24 hours prior to the treatment.

In case of late cancellation or failure to appear for an appointment (no-show), Cosmetic physician Ayleen The reserves the right to charge costs.

Minors

Cosmetic treatments are only performed on persons aged 18 and over, unless otherwise legally permitted and with written consent from both parents or legal representatives.

Complaints

If the client has a complaint about the treatment or service, this should be made known to Cosmetic physician Ayleen The as soon as possible.

Complaints are handled carefully and confidentially, with the aim of reaching an appropriate solution.

Privacy and data processing

Cosmetic physician Ayleen The processes personal data in accordance with applicable privacy legislation (GDPR). Medical data is treated confidentially and used exclusively for treatment and file management.

More information can be found in the privacy policy.

Intellectual property

All texts, photos and other content of Cosmetic physician Ayleen The are protected by intellectual property rights and may not be used or distributed without permission.

Applicable law

These terms and conditions and all agreements are governed by Dutch law.

Disputes are exclusively submitted to the competent court in the Netherlands.

Amendments

Cosmetic physician Ayleen The reserves the right to amend these terms and conditions. The most recent version always applies and is available on the website or upon request.

Acceptance
By using our services and treatments, you agree to these terms and conditions.

Questions about the terms and conditions?

Do you have questions about these terms and conditions or would you like more information? Please feel free to contact us.